Payment Policy

Effective Date: January 17, 2025

At GemCrownJewels, we want to ensure that your payment process is as secure and convenient as possible. Please read our Payment Policy for important information regarding payment methods, billing, and security.

1. Payment Methods Accepted

We accept the following payment methods for all purchases made on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: A fast and secure way to pay online using your PayPal account.
  • Other Payment Options: We may also accept other payment methods such as Apple Pay, Google Pay, or alternative payment processors. Availability will depend on your region and the checkout options.

2. Payment Security

We take your payment security seriously. All transactions on our website are processed using SSL encryption technology, which ensures that your personal and payment information is securely transmitted. We do not store sensitive payment details such as credit card numbers on our servers.

3. Order Payment and Authorization

  • Authorization: When you place an order, your payment will be authorized immediately. However, your payment will not be charged until your order is confirmed and processed for shipment.
  • Pre-Authorization: Some payment methods may undergo pre-authorization to verify the availability of funds. This process ensures that the transaction can be completed successfully.
  • Payment Confirmation: After you complete the payment, you will receive a confirmation email containing the details of your order, including the products purchased and the total amount paid.

4. Billing Information

  • Accurate Billing Information: It is important to provide accurate billing information when placing your order. This includes your name, billing address, phone number, and email address. Any discrepancies in billing information may cause delays in processing or shipping your order.
  • Fraud Prevention: In the event of suspected fraudulent activity, we may request additional verification before processing your order. We reserve the right to cancel any order that appears to be suspicious or violates our fraud prevention policies.

5. Order Total and Taxes

  • Pricing: The total amount for your order will be displayed during checkout, including the cost of the products, applicable taxes, and shipping fees. Prices are in U.S. dollars.
  • Sales Tax: We charge sales tax on orders shipped to certain states in accordance with state and local laws. The applicable tax rate will be automatically applied at checkout, depending on your shipping address.

6. Currency

  • Currency Used: All transactions on our website are processed in U.S. dollars (USD). If your payment is made using a different currency, your payment processor will convert the amount to the appropriate currency, and exchange rates may apply.

7. Payment Declines

  • Declined Transactions: If your payment is declined for any reason, you will be notified during the checkout process. You can attempt to submit a different payment method or contact your payment provider for assistance.
  • Unpaid Orders: If an order is not paid within a reasonable period after the transaction is authorized, we reserve the right to cancel the order.

8. Refunds

  • Refund Process: If you are eligible for a refund under our Refund and Returns Policy, we will issue the refund to the original payment method used for the order. Refunds may take several business days to process depending on your payment provider.
  • Partial Refunds: In the case of partial returns or exchanges, a partial refund will be issued, and the remaining balance will be adjusted based on the returned products.

9. International Orders

  • Currency Conversion: For international orders, the payment will be processed in U.S. dollars. Your payment provider may apply exchange rates and additional fees based on your local currency.
  • Payment Processing: International payments may be subject to additional charges, including international transaction fees, imposed by your payment provider or credit card company. These fees are beyond our control and are the responsibility of the customer.

10. Payment Disputes

If you believe a payment was processed incorrectly, or if you have any concerns regarding your payment, please contact us within 30 days of the transaction at info@gemcrownjewels.com. We will work with you to resolve the issue.

11. Customer Service

If you have any questions regarding our payment methods, or if you need assistance with your payment, please contact us:

GemCrownJewels
1439 Middle Rd Oneida, New York
Phone: (315) 363-7288
Email: info@gemcrownjewels.com
Website: gemcrownjewels.com

For more details, visit our Payment Policy.